Security and Alarm Systems Blog

I’m sorry it has come to this, but Customer Service has been in a downward spiral for 20 years. We live in a world where “Good Customer Service” means it only takes 10 minutes in an automated phone-tree to get a human on the phone. This often involves talking (out loud) to a robotic voice, while your co-workers laugh at you.
Well, I’ve come across a helpful website to get a human on the line as quick as possible from a large list of Giant conglomerate corporations. The website is www.GetHuman.com and it is a long, categorized list of companies, with phone numbers and directions on a fast way to get a human being on the phone.
At Progressive Technology Security Systems always have a Human answer the phone. If your issue is not resolved immediately, we either transfer you to an expert on the subject, or have them call you back (usually within 5 minutes). Our service is among the best in the industry, often times we will be at your location to help within one day or even same day. The last thing anyone wants is a blaring alarm, or a state-of-the-art Alarm System that cannot protect them. We understand this, and model our Service parctices around this.