What is alarm monitoring, anyways?
Friday, May 8th, 2009So many people have a monitored security system, and don’t know exactly what the monitoring entails. Well, here it is in summary. Security systems signal an alarm when tripped. This signal sends data which makes it’s way to a central station via one of three methods. The traditional method is through a land line, and many people still have land lines ONLY for their security system. The second method is through a cellular device, using cellular towers. This technology is not completely developed yet, so we only recommend using cellular as a back-up means of signaling in case phone lines are cut. And, the third method of security data transmission is over the internet.
Once the alarm signal is sent to the central station, they take predetermined actions based on a protocol made by the customer. For example, the protocol might be to call the business owner first, the VP second, and then call the police if they are both inaccessible. A common protocol for a home security system is to call the homeowners cellular and home, and to only take action when directed. This prevents false alarms, but can be dangerous if the homeowner is not always around their cellular.
The entire transaction is recorded by the central station, so in case there are any issues with the following of the protocol.