This is the first time I have heard of any refunds being offered to customers based on a company not being licensed, and some experts have even claimed that any contract signed by an unlicensed alarm salesperson could be void.

What does it mean to be licensed? Well, the security industry is one which is obligated to exclude people with a felony, misdemeanor or any questionable judgments in their past. This is for obvious reasons. An Alarm license involves a background check. Most companies (i hope) get their state’s proper alarm licenses for their installers and managers, but there are some companies that choose to bypass this procedure.

In my own experience, it costs about $100 per employee, and takes as long as 6-9 months. But, California is not known for having a speedy administration.